Frequently Asked Questions

Travel advisors are customer advocates, providing peace of mind, saving you hours searching online, and ensuring you have a memorable experience. A travel advisor considers your budget, travel history, and expectations when crafting custom packages.

Consultations and quote requests are FREE of charge. Travel advisors are paid through the suppliers they work with at NO EXTRA cost to the client. Road And Table works with hundreds of suppliers to get our clients the best pricing and packaging. Most of the time we do NOT charge a service fee. Sometimes there are instances where parts of the travel package are booked outside of a supplier we work with or airline tickets are booked separately. We do our best to only book with suppliers we work with to save our clients any extra fees, but there are times when it’s a better option for our clients to book elsewhere. With that said, there are a few instances where we do charge fees. Any fees are clearly outlined when you receive your free quotes, so there are no surprises. 

• $25 flat rate fee to book airline tickets. 
• 5% fee for services booked with outside suppliers, including VRBO and Airbnb. This fee is not to exceed $250. 
• Your first quote request is free and comes with 3 custom-made packages. If you would like more options after receiving your first quote, there is a $100 service fee for each additional custom-made package. If you choose to book with Road And Table, that fee will be applied to your booking.
• We also offer add-on services. Add-on services fees: Concierge Service $100 fee and Custom Created Daily Travel Itinerary $150.

Because we research and book travel every day, we can discover the best deals for you. We don’t work for our suppliers; we work for you! Because of our large network of suppliers, we can design itineraries from competing travel suppliers, giving you the best pricing, and because of our vast travel knowledge, we can explain the advantages and disadvantages of each package presented to you. While most agencies focus on the lowest prices and fares, we focus on quality and value, keeping in mind that everyone has a budget.

At Road And Table, we custom design packages specifically for each individual client. We can handle all of your travel arrangements (flights, transfers, hotels, tours, insurance, etc.), or we can handle just the arrangements that you’re not comfortable handling on your own. Here is a list of what’s included when you book with Road And Table.

• Free consultation (if desired) via phone or virtually. 
• 3 custom designed packages based on the information provided by you in our travel inquiry form.
• Booking of all travel arrangements (flights, transfers, hotels, tours, insurance, etc.). Specialty arrangements such as spa services, restaurant reservations, pool cabanas, etc. are not included. We do offer a concierge service for an additional fee.
• Customer Support: We take care of any changes, cancelations or issues that may arise with your package. Call to speak to us directly; no waiting on hold for hours. 
• After booking is complete, you will receive a general travel guide for your destination. This guide includes detailed information on your hotel, flights, transfers, and tours. It also includes suggested restaurants, things to do/see, and general travel tips. We create our guides based on personal experience, client suggestions, and hours of destination research. Our add-on custom-made daily itineraries can take this one step further by providing specific suggestions based on your preferences and organizing your trip each day so you can get the best experience possible.
• 24/7 support while traveling through WhatsApp.

First, contact us by phone or email to schedule a consultation or request a quote. Next, fill out our travel inquiry form. Once we receive the completed form, we will design your packages and email them back to you within 3 business days. If we feel we need more time, we will be transparent with you and let you know as soon as possible. Once you receive your packages, if you would like to book, contact us and we will send you the proper booking forms. After receiving the booking forms back, we will book your package and send you all the finalized travel documents and your travel guide.

Booking sooner than later is the best option for a number of reasons including pricing, room category availability, tour availability, and more. We suggest booking 6-12 months in advance. Depending on the type of travel arrangements and suppliers being used, booking times vary.

We are more than happy to help you arrange a payment plan for your reservation. Deposits and final payment due dates are determined by the travel supplier, but we can help you plan for these payments. While airlines require full payment at the time of booking, many travel suppliers will allow partial payments until the final payment is due. We also offer financing options when available through Uplift.

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